Privacy Policy

We may collect personal information including your name, email address, telephone number, location, employment history, qualifications, current employment, salary information, employment preferences, CV information and other information you provide to us.

We may collect information when you:

• apply for a job or register with Riverside Recruitment;
• communicate with us about employment opportunities;
• subscribe to job alerts or newsletters;
• download a salary guide or other resource;
• complete a form on our website;
• interact with our website or advertising; or
• otherwise engage with Riverside Recruitment.

We may also collect relevant professional information from publicly available sources, recruitment platforms and professional networking websites.

We may use personal information to:

• provide recruitment services;
• assist work seekers to find employment;
• identify and communicate relevant employment opportunities;
• provide salary, employment and recruitment market information;
• provide resources, newsletters and job alerts;
• respond to enquiries;
• maintain our recruitment and contact databases;
• improve our services and website;
• conduct marketing and digital advertising;
• meet our legal and regulatory obligations; and
• operate and administer Riverside Recruitment.

Where information relates to a work seeker, Riverside Recruitment will use and disclose that information in accordance with applicable Queensland private employment agency legislation and any permissions provided by the work seeker.

Riverside Recruitment may use limited personal information, including names, email addresses and telephone numbers, for digital advertising and audience matching through platforms such as Meta and other social media or advertising services.

This may be used to display relevant Riverside Recruitment advertising, employment opportunities, recruitment information, salary information and other Riverside Recruitment content to people who have engaged with us.

We may engage marketing agencies and technology providers to assist us with these activities. These providers may only use Riverside Recruitment information for authorised purposes and are required to appropriately protect the information.

Riverside Recruitment does not sell candidate or contact information.

You may request at any time that your information not be used for direct marketing or digital audience targeting.

We may disclose personal information where reasonably necessary to provide our services, including to:

• prospective employers where permitted and appropriate;
• recruitment, technology and software providers;
• marketing and advertising service providers;
• digital and social media platforms;
• professional advisers and contractors; and
• government or regulatory authorities where required or authorised by law.

We do not sell personal information.

We take reasonable steps to protect personal information from unauthorised access, misuse, loss, alteration or disclosure.

Personal information is retained only for as long as reasonably required for our business, recruitment and legal purposes and is securely deleted or de-identified where appropriate.

We may provide employment opportunities, market information, salary information, recruitment resources and information about Riverside Recruitment.

You can unsubscribe from marketing communications or ask us to stop using your information for marketing or audience targeting at any time by contacting us.

You may request access to personal information we hold about you or ask us to correct information that is inaccurate or out of date.

Our website may use cookies, pixels and similar technologies to understand website use, measure advertising performance and provide relevant advertising.

You can manage these technologies through your browser and relevant platform privacy settings.

If you have a question, request or complaint about your personal information or our privacy practices, please contact Riverside Recruitment.

We will consider privacy enquiries and complaints in accordance with applicable privacy and employment agency laws.